Carved & Crafted Policies 

Welcome to Warrior Eats! Our mission is to provide you with exceptional quality, service, and create a cutting-edge culinary experience. Our professional staff are available to assist in planning your special event. Please contact our catering manager Carolina Lopez Monday - Friday | 8 am - 5 pm by email: Catering@CSUSTAN.edu; Carolina.lopez@compass-usa.com or by phone: (209) 667-3631

Policies & Procedures 

To ensure optimal selection and the best possible service, we kindly ask that events be booked at least 5 business days in advance. Events of 100 persons or more require booking 20 days in advance. Any events booked after these required time frames may be subject to a 20% late booking fee. Delivery will be limited to 5-mile radius within campus. Deliveries outside of this radius or, off campus will require a minimum of a $50 delivery fee - waived for orders over $1000. 

All catering orders must meet $100 minimum purchase amount upon checkout. Excluding orders from the pick up menu (Express pick up or Drop off only options)

Catering events will be charged a service fee and require set up with linen, utensils, condiments, plates, napkins, etc. This will include a complimentary water dispenser and a catering attendant will be assigned to your event.

Our pick up menu orders will be provided in disposable containers only and also includes condiments, all disposable plates and cutlery kits. 

Please contact the catering office if you have any questions or need assistance.

(209) 667-3637

Guest Counts 

We kindly request a confirmed number of guests be specified 5 business days prior to the event. This number is considered the guaranteed guest count. If no revised count is provided the last communicated number will be used

Billing & Payment 

A form of payment, Credit Card for Direct Payment, is kindly requested 3 business days prior to the event date. Unknown keyword: Before running your form of payment, we will send a confirmation to verify final invoice. We ask that Invoices be paid in full prior to or within 15 days of being invoiced (Invoice date). A late payment fee of 1.5% may result if payments are more than 30 days late from invoice date.  

Tax Exempt 

The sale of Food and Beverage is subject to 8.625% local and state taxes. If you have tax exemption status, we request tax-exempt forms be provided to our office three business days prior to the event date. 

Service Fees 

All orders are subject to a 20% service fee.

Servers & Bartenders 

Front of House Server for Attended Buffet 

FOH attendant(s) may be necessary for your event based on guest count and other event parameters, which will be determined by our catering team. The duration requested should include an hour before your event up until an hour after

Catering Captain rates $45.00 an hour, four-hour minimum charge.

Server rates $38.00 an hour, four-hour minimum charge. 

Bartender rates: $50 an hour per for fifty (50) guests minimum of 4 hours. We do not accept gratuity.

Event Time 

Events exceeding contracted event time will be subject to additional service fees at a per-hour rate plus any additional rental charges if incurred. 

Service-ware and China

Earth friendly disposable service-ware will be furnished as accompaniment to all items purchased. Some exceptions apply to orders being picked up. We provide high quality biodegradable or recyclable disposable-ware. China and glassware are available at an additional charge. Please consult the catering office for details.

Specialty China Rental Items

For any large china, linen and decoration rentals, please contact our Catering manager for assistance.

Linen

Linen tablecloths are complimentary for all food and beverage service tables only. Standard Linen tablecloths for guests and/or additional tables for your event are available at an additional cost of $7.99 for 90x90 square linen or 54x114 rectangular linen. - either red or black. Specialty table linens of various sizes, textures and colors can be offered at an additional rental cost. For best selection and availability, we recommend reaching out at least one month in advance, and to confirm your request Ten (10) business days. Please contact the catering office for details. 

Trash, Recycling, and Composting, Hand Sanitizer and Wipes 

The client will be responsible for the proper disposal of compostable, recyclables and trash into provided containers. Your department is responsible for providing the proper bins for recycling, trash, and compost. The client is also responsible for providing Hand Sanitizer and Sanitizer Wipes for their event. 

Special Diets

Upon ordering, please let us know if any of your guests have food allergies and/or special dietary needs. We will do our best to accommodate. Requests made less than 5 days in advance for some allergies and intolerances may not be accommodated due to supply shortages.

Calorie Counts

2000 calories a day is used for general nutrition advice, but calorie needs vary. Additional nutrition information is available upon request. 

Cancellation 

Please note that all cancellations must be made 5 business days prior to the contracted event date at no charge or penalty (except for special event staffing). If a cancellation is requested within the allotted 5 business days before your event, there will be a 50% service charge to accommodate service and product expenses. Cancellations within 3 business days of your event will be billed fully regardless of products ordered (unless due to force majeure). Changes and cancellations must be submitted by the requestor or event contact, no exceptions. 

Non-University Organizations 

Organizations not directly funded and associated to the CSU Stanislaus Campus will be required to make full payment of their invoice in advance of their event. 50% Deposit 15 days ahead of the event with any balance due 5 days in advance.

Service of Alcoholic Beverages on Campus 

Stan State. Student groups are unable to request alcoholic beverage service. Non-alcoholic Bar service is available upon request. Warrior Eats is the only vendor approved by the University Police Department to provide alcohol limited to wine and beer service on / off campus organizations.  Due to the highly restrictive state laws for alcohol service, all catering clients must adhere to CSU Stanislaus alcohol policies. In the event a group violates these policies, Warrior Eats reserves the right to close a bar at any time based on their discretion, and to decline future alcohol services to that group. All alcoholic beverages will be permitted only in conjunction with food service and will not be permitted before 11:00 AM on weekdays during the academic terms. Servers shall check valid picture identification to ensure that no guest under 21 years of age is offered or served alcohol. Non – alcoholic beverages must be readily available as the alcoholic beverages being served at an additional charge; and, where practical, alcohol and nonalcoholic beverages must be served in the same manner.  

Due to the nature of liability, Warrior Eats does not offer a cash bar in conjunction to any event confirmed through the catering department.  

Alcohol License 

Warrior Eats/Chartwells Dining holds the Liquor license for all Dining Facilities. Any events outside of these areas requires an additional catering license and will be charged according to this schedule: https://www.abc.ca.gov/licensing/license-fees/2023-license-fees/application-fee-schedules/. 

Wine & Beer Standard Menu

We now offer a standard wine and beer bottle pricing menu to choose from. Consult catering department for details. Please confirm all alcohol and service needs at least Ten (10) business days before the event.  

Corkage Fees

Donated Wine Exclusive Partnership Gallo Winery $12.00 per bottle 

Non donated wine corkage fee $16.00 per bottle 

Additional requested wine can be purchased directly through Warrior Eats Catering please reference standard wine menu

Bar Set Up Fees

A bar set up is required for all wine and beer packages

Standard Disposable Bar Service Fee: $50.00 per fifty guests includes: Disposable drinkware, ice, beverage napkins. 

Additional soda and sparkling waters will be charged individually.

Upgraded Bar Service Fee: $75.00 per fifty guest includes: Real glassware, ice, lemon & lime wedges and beverage napkins. 

Additional soda and sparkling waters will be charged individually.   

Bartender Fees

Bartender rates: $50 an hour per fifty (50) guest Minimum of 3 hours. We do not accept gratuity

Effective 10/09/2023

Chartwells reserves the right to adjust pricing according to market fluctuations.

Acknowledgment

Client Signature: ______________________________________________________
Date: _____________
Catering Manager: ____________________________________________________
Date: _____________